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  • FDM provides clients with high quality IT Service Management (ITSM) Analysts to help provide application maintenance and support services, either directly to users of the systems or to service delivery functions.

    The FDM IT Service Management advantage
    • Process driven
    • Near offshore costs and fixed day rates
    • Highly trained Consultants
    • Service continuity
    • Adaptable and flexible service offering
    Our IT Service Management services
    • IT Operational Support
    • Migrations
    • Server consolidations
    • Infrastructure, Application and System Enhancements
    • Refreshes and upgrades
    • Operational activities
    Training

    FDM Consultants are highly trained to identify, analyze, and resolve issues to ensure high service availability of applications. Training covers content including:

     

    • Networking and network management
    • Security
    • Storage
    • UNIX and Linux Administration
    • ITIL Foundation
    • PL/SQL

    View or download our IT Services brochure