BSkyB

The Challenge

BSkyB have a fast moving project environment with intermittent releases. Testing on 3rd party software is invariably squeezed meaning that BSkyB require additional assistance during project peaks to enable testing to be carried out without compromising the quality of the end product on release. Therefore, a knowledgeable FDM Testing team was requested at short notice.

The Solution

FDM allocated a team of nine Testers to support a large in-house sales application, carrying out load and performance testing for the BAU project work stream. In addition, FDM commenced the process of knowledge transfer in relation to an automated regression pack and adopted a phased approach, which involved working on-site with BSKYB initially, with a long-term view of transitioning the service off-site to FDM’s London Test Lab.

The Outcome

FDM invested in bespoke training for our Test Analysts (on behalf of BSkyB) in performance tools to increase their skill-levels, quickly getting to grips with a very complex application. The engagement has been so successful that FDM replaced BSkyB’s high-cost contractors with FDM Test Analysts, saving BSKYB a large sum of money, as well as offering additional flexibility of service.