Technical excellence in today's most in-demand disciplines

Technical Services

Technical Services

FDM’s technical consultants work within our clients’ IT teams to support complex projects and to provide solutions to business problems. Our consultants are trained to the highest standards and work across the Software Development Lifecycle including design, development, testing, analysis and maintenance as well as providing ongoing support.

Our people combine technical excellence with strong interpersonal skills and work in some of the most demanding and challenging environments.  We provide ongoing professional and technical support for all of our consultants to help with their personal development and to ensure we provide a seamless service to our clients.

Our diverse talent pools, combined with the ability to transfer FDM consultants to permanent in-house resource, means our clients can benefit from a range of experiences and technical skills in the creation of their own balanced teams.

Our software developers are equipped with a strong level of technical knowledge and excellent interpersonal skills and are able to deliver in some of the most demanding and complex IT environments.

They are trained in a range of programing languages including Java SE and EE, C#, C++ and COBOL and are exposed to a variety of frameworks such as Spring.

“Ritchie was tasked to deliver a key and difficult piece of financial modelling functionality within a short period of time. He has been pivotal in the development of the Store application which during his time at the DfE has become more and more important to the everyday business of the organisation.”

Development Manager, Department for Education

Our software test analysts assist clients in the identification and prevention of defects throughout the design and development of critical business systems and applications.

Consultants are trained in test design and execution from both a manual and automated perspective, with the aim of reducing risk and improving both the quality and performance of your IT systems.

“Voice biometrics is a difficult system to work with, given that you have to provide dynamic audio whilst navigating contact centre apps and test tools; Jamie has risen to this challenge where I have seen more senior testers struggle.”

Senior Test Manager, Barclays Wealth

Business intelligence developers work with our clients on projects and business change programs and are experienced in data modelling, data warehousing, Microsoft SQL Management Studio, SSIS, SSAS, SSRS and Power BI and other mainstream BI Platforms.

“Ruth is detailed in her analysis, persistent in obtaining information, clearly presents the problem and the potential solutions and interacts well with all stakeholders. All of this has led to a successful delivery of a number of milestones in the project.”

Head of Business Intelligence, BNP Paribas

Data science analysts are capable of manipulating complex structured and unstructured big data sets and generating meaningful information, insight and analysis.

Our consultants are trained in UNIX, Web Apps and Java before specialising in data science. The data science training covers importing, mapping, reducing, querying and analysis of large data sets both in memory and in batches, primarily using the Hadoop framework. Within the Hadoop framework, consultants will be exposed to Apache’s Hive, Pig and Spark projects.

FDM’s IT Service Management consultants are focused on the support of our clients’ live systems and applications, ensuring that the users of those applications receive the best service they can.

Our consultants are ITIL-trained and familiar with all aspects of IT Service Management. They understand the operation of service desks as well as other areas of ITSM, and their technical competencies include SQL and UNIX.

“There are daily challenges in the project/team that Phillip is in. He is working hard and has adapted well to the environment. He is always willing to go the extra mile and sign up for overtime shifts. This attitude has had a very positive effect on the team.”

Senior Project Manager, HSBC

FDM’s Salesforce analysts are able to assist clients with both the application and implementation of Salesforce and business change projects.

As 201 certified administrators, consultants are able to implement changes and leverage the advanced administration capabilities of Salesforce, optimising and extending sales cloud and service cloud apps and design advanced reports, dashboards and business-process automation.

“As a Salesforce Analyst, I’m responsible for resolving incidents as well as analysing and performing changes to the system to make it more efficient and useful for the stakeholders. I have gained useful experience by working with marketing cloud and API management software solutions which has enriched my IT skills. It is an exciting career and I can’t wait to see where it will take me next.”

FDM Salesforce Analyst, placed at M&G Investments

FDM understands the responsibility of protecting client data and platforms, as well as the risks associated with an organisation’s supply chain.

Our information security analysts identify threats and vulnerabilities to client data and remediate process/data/system risks associated with achieving compliance of significant regulatory requirements such as GDPR. Focusing on operational security and working within a Security Operations Center (SOC) environment, our consultants are fully trained in cyber-attack methodologies and countermeasures and cover security standards in depth such as NIST, Cyber Essentials and ISO:27001.

“Both Josh and Anthony provided a level of data integration and analysis that had not been performed here before. The information security leadership team and application/business owners, who have received reports from their work, have been extremely pleased. These gentlemen are smart, inquisitive, and professional beyond their years.”

Information Security Manager, Fannie Mae

The Murex and FDM partnership assists capital markets by providing clients with specialist MX.3 production support across all asset classes for investment banks, wealth management companies and insurance, utility and energy providers.

Our Murex analysts are equipped with first line support knowledge and capabilities, together with a best practice approach to the common configuration issues faced within the front to back office use of the MX.3 application.

The training covers both the functional and technical perspective of a Murex environment and the trade lifecycle from booking to settlement and delivery.

“FDM’s Murex consultants are confident in promoting successful trade management processes. The training they receive is of a very high standard and FDM exemplifies the commitment and consistent hard work required to excel in providing client services. Partnering with FDM has been an excellent move for Murex. Their reputation in the market and their track record of success speaks for itself, so we’re delighted to be working together to support MX.3 product environments.”


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