TechOps and Project Management: A match made in lockdown
Student Loans Company (SLC) worked with FDM, hiring 32 tech consultants into their teams since March 2019. Due to COVID-19, their service desk experienced an influx of consumer requests and therefore required a quick but strategic solution in order to keep up. SLC partnered with FDM to assist with their service levels and provide a pipeline of qualified talent to keep the business moving in a crisis period as well as providing consultants with a good grounding within a public body.
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