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  • FDM Blog

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    What is ITSM?

    What is ITSM?

    FDM has made the decision to rebrand our production and application support training stream as IT Service Management (ITSM). This change was made to better align our consultants with the needs of our clients and the wider industry but what is ITSM? Our new head of ITSM Simran Nyote is here to explain everything you need to know.

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