Technical excellence in today's most in-demand disciplines

Technical Services

Technical Services

FDM’s technical consultants work with our clients to support complex projects and provide solutions to business challenges. Our consultants are trained to the highest industry standards on in-demand technical disciplines, working across the software development lifecycle including design, development, testing, analysis and maintenance as well as providing ongoing support.

Our people combine technical excellence with strong interpersonal skills and work in some of the most demanding and challenging environments. We provide ongoing professional and technical support for all of our consultants to help with their personal development and to ensure we provide a seamless service to our clients.

Our diverse talent pools, combined with the ability to transfer FDM consultants to permanent in-house resource, means our clients can benefit from range of experiences and technical skills in the creation of their own balanced teams.

We offer all our consultants a range of initiatives to support and engage them in their transition on site. Learn more about the initiatives we offer in the FDM Consultant Experience brochure.

Our software developers are equipped with a strong level of technical knowledge and excellent interpersonal skills and are able to deliver in some of the most demanding and complex IT environments.

They are trained in a range of programming languages including Java SE and EE, C#, C++ and COBOL and are exposed to a variety of frameworks such as Spring.

Ritchie was tasked to deliver a key and difficult piece of financial modelling functionality within a short period of time. He has been pivotal in the development of the Store application which during his time at the DfE has become more and more important to the everyday business of the organisation.

Robert Sparks, Development Manager, Department for Education

Our software test analysts assist clients in the identification and prevention of defects throughout the design and development of critical business systems and applications.

Consultants are trained in test design and execution from both a manual and automated perspective, with the aim of reducing risk and improving both the quality and performance of your IT systems.

Voice biometrics is a difficult system to work with, given that you have to provide dynamic audio whilst navigating contact centre apps and test tools. Jamie has risen to this challenge where I have seen more senior testers struggle.

Senior Test Manager, Barclays Wealth

Business intelligence developers work with our clients on projects and business change programmes and are experienced in data modelling, data warehousing, Microsoft SQL Management Studio, SSIS, SSAS, SSRS and Power BI and other mainstream BI Platforms.

Ruth is detailed in her analysis, persistent in obtaining information, clearly presents the problem and the potential solutions and interacts well with all stakeholders. All of this has led to a successful delivery of a number of milestones in the project

Head of Business Intelligence, BNP Paribas

Robotic Process Automation (RPA) involves creating software as “digital workers” to handle a broad range of back office operations, freeing skilled human workers from data entry and other basic tasks. In the next decade RPA is predicted to move forward from simply replacing office processes to supporting actual decision making through increased use of AI, cognitive intelligence and machine learning.

FDM provides training approved by RPA software companies such as Blue Prism, UIPath and Thoughtonomy, supplementing our proven training in business and technology.

After completing an FDM programme such as Business Analysis or completing a significant part of the Software Development programme, FDM consultants transfer to a three week “boot camp” using the most appropriate RPA product to match the client need. Throughout the training consultants work on realistic projects designed by FDM and typically will complete an accreditation.

Data science analysts are capable of manipulating complex structured and unstructured big data sets and generating meaningful information, insight and analysis.

Our consultants are trained in UNIX, Web Apps and JAVA, before specialising in Data Science. The Data Science training covers importing, mapping, reducing, querying and analysis of large data sets both in memory and in batches, primarily using the Hadoop framework.

FDM’s data science analysts are also trained in R programming and data visualisation concepts, to enhance their big data statistical analysis capabilities.

FDM’s Technical Operations Consultants are focused on the support of our clients’ live systems and applications, ensuring that the users of those applications receive the best service they can.

Our consultants are ITIL trained and are familiar with all aspects of IT Operations Analysis. They understand the operation of service desks as well as other areas of IT Operations Analyst and their technical competencies including SQL and UNIX.

Qin has been a key contributor on a number of strategic projects including a major application upgrade, data centre server migration, real-time market data integration and key data warehouse feeds. He has done an outstanding job, working diligently on challenging development tasks with extremely tight deadlines.

Director and Technology Manager, Union Bank

FDM’s salesforce analysts are able to assist clients with both the application and implementation of Salesforce and business change projects.

As 201 certified administrators, consultants are able to implement changes and leverage the advanced administration capabilities of Salesforce, optimising and extending sales cloud and service cloud apps and design advanced reports, dashboards and business-process automation.

“As a Salesforce Analyst, I’m responsible for resolving incidents as well as analysing and performing changes to the system to make it more efficient and useful for the stakeholders. I have gained useful experience by working with marketing cloud and API management software solutions which has enriched my IT skills.”

FDM Salesforce Analyst, placed at M&G Investments

FDM’s information security offering looks at identifying the threats and vulnerabilities that you face. We are able to support your activities to identify and remediate process/data/system risks associated with achieving compliance of significant regulatory requirements such as GDPR. Focusing on operational security and compliance, we are able to tailor the practical training of our consultants to focus more deeply on the key technical skills and requirements of ISO:27001, NIST and data privacy – specifically the UK Data Protection Act & GDPR.

Working within a Security Operations Centre (SOC) environment, our consultants are fully trained in cyber-attack methodologies and countermeasures and cover security standards in depth such as NIST, Cyber Essentials and ISO:27001.

Both Josh and Anthony provided a level of data integration and analysis that had not been performed here before. The information security leadership team and application/business owners, who have received reports from their work, have been extremely pleased. These gentlemen are smart, inquisitive, and professional beyond their years.

Information Security Manager, Fannie Mae

The Murex and FDM partnership assists capital markets by providing clients with specialist MX.3 production support across all asset classes for investment banks, wealth management companies and insurance, utility and energy providers.

Our Murex analysts are equipped with first line support knowledge and capabilities, together with a best practice approach to the common configuration issues faced within the front to back office use of the MX.3 application.

The training covers both the functional and technical perspective of a Murex environment and the trade lifecycle from booking to settlement and delivery.

FDM’s Murex consultants are confident in promoting successful trade management processes. The training they receive is of a very high standard and FDM exemplifies the commitment and consistent hard work required to excel in providing client services. Partnering with FDM has been an excellent move for Murex. Their reputation in the market and their track record of success speaks for itself, so we’re delighted to be working together to support MX.3 product environments.


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