IBM BPM helps organizations streamline and automate business processes for easier management and improvement.

Our client faced a challenge: lacking an in-house structure to upskill developers, they needed external BPM talent to grow their team. Located in a smaller city with high demand for BPM skills, finding qualified people was difficult and costly. They turned to FDM for a relocation strategy that also aligned with their diversity and inclusion goals.

FDM proposed a cost-effective solution to speed up onboarding. We’d source skilled candidates nationwide, handle initial coaching, and provide specialized BPM upskilling to meet the client’s immediate talent needs. Our recruitment policy aligned with the client’s commitment to create a diverse, equitable, and inclusive workplace for long-term success.

FDM hosted a series of interviews with technical consultants from our Software Engineering Practice who had previously completed our 16-week core development program.

Focusing on strong technical aptitude, and positive attitude, with exceptional problem-solving and communication skills, the client pre-identified 10 FDM Consultants to be upskilled in a customized program with our team of accredited IBM coaches.

Designed in partnership with IBM, the two-week augmented program included: UNIX, SQL, Java, Spring, with certification in IBM BPM Standard for Foundations, and IBM BPM Advanced for Development.

Within four weeks, 10 FDM Consultants were onboarded in Software Development roles, embracing the client’s diverse
hiring practices. All were involved in the IBM BPM implementation and overall deployment within the client’s Trade and
Treasury Department.

The partnership benefits include:

Time and cost savings
By selecting consultants with relevant technology skills, FDM accelerated the client’s time to market. Additional BPM-specific upskilling was provided at no extra cost, and FDM managed recruitment and onboarding, significantly reducing the client’s overheads. FDM also supported the consultants’ relocation to the client site.

Ongoing support
FDM ensured continuous support, including regular reviews, feedback, and professional development catered to the client’s needs with initial support during the onboarding period by a Senior FDM Service Delivery Manager.

Long-term ROI
FDM’s business model allowed the client to organically grow talent and support a full-time internalising upon completion of the program. 80% of the initial cohort converted to permanent roles, increasing ROI, and IP retention.

Our relationship has since developed, with over 180 consultants placed in total and 120 consultants currently on-site globally. FDM has demonstrated our ability to deliver a cost-effective, time-efficient, sustainable pipeline of custom-skilled talent, providing guaranteed long-term resources with a cost-free option to internalise.