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Case Studies

Case Studies

Services provided: Project Support Office, Business Analysis, Business Intelligence, Ex-Forces Project Managers, IT Operations Analysis, Infrastructure, Java, .NET, Test

Virgin Money has developed a strategic relationship with FDM to create a talent pipeline to allow them to manage their legacy systems and new technologies.

Organisational Benefits Achieved

  • The partnership has delivered significant savings equating to a 35% reduction in cost compared to traditional resourcing models .
  • One of FDM’s ex-forces consultants, Ed Pashley, is now a Senior Improvement Practitioner and recently delivered a project yielding a c.£1.5m benefit for the business.
  • 39% of FDM consultants at Virgin Money are female, allowing Virgin Money to deliver in line with their Gender Agenda commitment to bring more females into the IT industry.
  • 61 consultants have been placed at Virgin Money cover a wide breadth of technical disciplines including IT Operations Analysis, Business Analysis, Business Intelligence, Data Analysis, Development in .NET and Java, PMO and Testing.
  • 92% of FDM consultants have gone on to permanent roles within Virgin Money. This injection of talent and skill directly impacts Virgin Money’s ability to service their customers through innovative products.
I am delighted with the relationship Virgin Money has developed with FDM. Not only have we connected from a cultural perspective and shared ideas, thoughts and initiatives that align to our values, we have secured brilliant talent.

Mark Parker, COO, Virgin Money

Services provided: Project Management, Project Support, Business Analysis and Software Testing

FDM has worked with the Home Office since 2014 and currently has over 50 FDM consultants deployed to deliver services across the Passport Office, Fire, Police Group, UK Visa and Immigration, Border Forces, Live Services and Centre for Applied Science and Technology. This includes supporting the delivery of the Information Digitisation Programme and HR Transformation Programmes.

The Home Office has strategically utilitised all three FDM Programmes, Ex-Forces, Getting Back to Business and Graduates Programmes, which have enabled the Home Office to onboard, pre-trained consultants to deliver on both short term transformation projects as well as building long term internal skills capability.

Services provided: Risk, Regulation and Compliance Analysts

HSBC needed to quickly assemble a team with appropriate banking knowledge and technical skillsets to respond to a number of enforced regulations. FDM sourced and trained suitable candidates and the team was on boarded in three phases over the course of seven months. This approach allowed for knowledge transfer and delegation of time from the HSBC line managers to train new consultants.

FDM consultants are responsible for working closely with HSBC’s internal audit team as well as an external regulator to ensure the bank is fully compliant and up to date on regulations. As a result, the entirety of HSBC’s client base has been refactored and cleansed of mistakes or missing entries, making the data much more accurate – a necessary action in today’s compliant banking environment.

Services provided: Risk, Regulation and Compliance Analysts

FDM worked with BNP Paribas to identify, assess, train and place candidates who were confident making informed decisions, often under pressure, analysing situations with reference to global events or politics and who had a strong desire to forge a career in finance. FDM integrated technological aspects into the training process, teaching candidates how to leverage new technology to improve operational processes. This provided them with the appropriate knowledge from within the finance domain as well as the soft skills to fit into BNPP’s culture.

In 18 months, BNPP on-boarded 30 FDM consultants within their operations department across London and Paris, supporting trade support, risk and PnL, KYC and back office FOREX projects. BNPP has continued to identify roles which need to be filled through FDM.

Services provided: Software Testers

Sky partnered with FDM to select a team of nine software test analysts to support a large in-house sales application, including loading and performance testing for the BAU projects work stream.

FDM invested in bespoke training for test analysts in performance tools, based on Sky’s requirements to increase their skills quickly in order to handle complex applications. The engagement has been so successful that FDM replaced Sky’s high-cost contractors with FDM test analysts. This process significantly reduced costs for Sky as well as offering them additional flexibility of service.

Services provided: Software Development, Testing, IT Operations Analysis, Business Analysis, Project Support, Data Services

DWP had an over reliance on system integrators and sought to bring in a new generation of technologists. Having successfully worked through the government’s main framework for SME’s ‘the GCloud’ over the previous three years, DWP asked FDM to assist with a solution.

FDM consultants are currently working across key programmes such as Universal Credit, Customer Information System, Working Age and Child Maintenance and the Pension and Disability Service, in collaboration with both civil servants and other partners. FDM’s commitment to diversity and initiatives to deliver a more equal workforce meant the consultant services supplied to DWP could be a strong representation of society and a balanced mix of both gender and ethnic groups.

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